Below are some of the frequent questions asked by our customers.
If you do not see the answer to your question or you have any other question, please email us anytime at sales@xprintsdisplays.com
Why should I choose X-Prints Displays as the supplier?
X-Prints Displays one source for all your exhibiting needs - from concept to creation. As our corporate slogan says it, "We make good things happen" We are resolved to achieve our vision of value adding so long as they are legal and not immoral. Our objective is to help you gain not only the best possible trade show exhibit, but quality image with superior manufactured products at prices which give our competitors a real headache. More importantly, we will not do what we are not confident of doing well.
How long has your company been in business?
We have been successfully selling trade show displays since 1995. In 2000 we established our web site, and today, the internet produces the large majority of our sales.
Do you offer printing services?
Yes, we offer Large Format UV 3D Printing and Dye Sublimation Heat Transfer Printing, however the quality of the final print depends on the quality of the files submitted.
How would I submit my artwork for printing?
via https://www.wetransfer.com or https://www.dropbox.com. Send your artwork files via email directly to sales@xprintsdisplays.com. Once your artwork is received, we thoroughly review the artwork for any problems. Always be sure to reference either your order number or company name with any artwork being submitted.
How long will my display last?
If handled properly, your display will last many years. As your image or products change, you are able to update your graphics.
What is the warranty for your displays?
We offer a LIFETIME warranty on all the frames or stands against only manufacturing defects in materials and workmanship during normal use. All replacement parts would be covered under this warranty. All other displays come with one-year manufacturer warranty covering manufacturers defects.
How do I order a display?
Select a display and place your order online. Prepare your art files. Upload your art below. We'll review your art and email you a proof. Approve the proof via email. You're all set. Upon proof approval, we'll get to work on your order.
What forms of payment do you accept?
We accept payment by Paypal or Wire Transfer. We require receipt of the payment prior to production.
What is the normal lead-time for production of a display?
Our normal lead-time for production of a display is 5-7 business days or less. Some items we offer are in stock and available to ship within 24hrs.
Which carrier is used to ship my order?
We ship using DHL, UPS, Fedex, Air Cargo and Ocean Freight.